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Prince&Princess Petwear

Dog Collar Custom Sizing

Dog Collar Custom Sizing

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Found the perfect collar but it is slightly too big or small? Looking for an exact fit?

Every pet is different, and finding a perfect fit can be difficult because manufacturers place their buckle holes in different places.

Our independent workshop can add extra buckle holes to your new collar for free. Simply tell us where you would like the new buckle hole(s). If there is a hole already there, or close to it, we won't add any extra holes as it will affect the integrity of the collar. If the buckle holes on your chosen collar have eyelets we can add these too.

SIZING

HOW TO MEASURE

Take a soft measuring tape and measure the circumference of your pet's neck, close to the shoulder where the collar will sit. When you take the measurement, the tape measure should be loose enough to fit one or two fingers comfortably underneath. Make sure that the tape can't slip over the dog’s ears. If you don't have a soft measuring tape, use a piece of string, mark your dog's neck measurement, and then measure the string against a ruler.

 
Alternatively, if your dog has a collar that already fits perfectly, lay it out flat and measure from the buckle to your pet's preferred buckle hole.

 

Choosing the Perfect Size
All Prince & Princess dog collars are sized in inches from the first to the last hole. For a perfect fit, select a collar size range that your dog's neck measurement sits in the middle of. For example if your dog's neck measurement was 14", then a 12-16" sized collar will provide a perfect fit. If your dog's neck measurement was 16" we would recommend getting the next size up, a 16-18".

When choosing a collar for a puppy remember to choose one that is fully adjustable and provides lots of growing room to ensure comfort. All Prince & Princess dog collars have five or more buckle holes so you can find a snug and comfortable fit. 
 
Although it is recommended that you should always measure your pet before purchasing a new collar you may wish to check the size guide for an idea of what size your pet will need.

 

Still a Perfect Fit?
After wearing a new collar for a short time, check your dog’s neck. If your dog has any redness or hair loss under the collar then adjust the collar to make it bigger. It is especially important to regularly check the fit of a puppy's collar, as they can out-grow a collar very quickly.  

CARE

DELIVERY & RETURNS

UK

Small Packet (small clothes, collars, charms) Small Parcel (clothes & multiple items) Bulky / heavier items
Royal Mail 1st Class (1-2 days) £2.65 £3.30 £4.95
Royal Mail 1st Class Signed For (1-2 days) £4.40
£5.00
£6.15
Royal Mail 2nd Class (2-3 days) £2.10 £2.50 £4.20
Royal Mail 2nd Class Signed For (2-3 days)
£3.60 £4.40 £5.45
Royal Mail Special Delivery (1-2 days) £8.00 £13.05 £17.55

 

INTERNATIONAL

Small Packet (small clothes, collars, charms) Small Parcel (clothes & multiple items) Bulky / heavier items
Europe Royal Mail Tracked Airmail (3-7 days) £10.35 £12.25 £15.10
Rest of World Royal Mail Tracked Airmail (3-7 days) £11.55 £13.60 £28.40

 

Please note: the estimated delivery time does not include the processing of your order. We aim to dispatch orders within one working day.

 

Order Processing 
We aim to process orders within 24 hours (Monday to Friday), although it may take longer for personalised items or during busy times.

Gift Orders
Prince & Princess Petwear offers a free gift sending service, so you can choose the perfect gift for your friends and family, and we'll deliver it to them without an invoice. Just tick the gift checkbox on your Shopping Bag page. You can add a gift message too and we'll include it with the order.

RETURNS & EXCHANGES

We offer a 30-day, no questions asked, return or exchange policy most of our products. (Bespoke items such as personalised clothing, or collars that have been adjusted using our Custom Fitting Service, are non returnable unless they are defective.) Products returned to us must be securely packaged, and in an unused condition with any tags attached. We recommend that you use a tracked or signed for delivery service and retain proof of postage.

If requested, a full refund will be issued within 7 days upon receipt of the goods. Costs for returning items are the customer's responsibility, unless a product is defective or we've made a mistake, in which case return postage costs will be reimbursed up to the value of 2nd Class Recorded Mail or equivalent international service, or we can arrange a returns label.

You can exchange any item for a different size/colour/style within the 30-day returns/exchange period. Simply return the item to us securely packaged, and in an unused, resaleable condition with any tags attached, and include your instructions.

Small items can usually be exchanged for free, but we may need to charge postage for bulky or heavy items that require a courier.

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  • Worldwide Delivery

    We deliver all around the world. Free UK Delivery on orders over £40

  • 30-Day Returns

    If your pet doesn't absolutely love their clothes and accessories you can return or exchange them up to 30 days after ordering.

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    Prince & Princess Petwear uses secure SSL encryption so you can shop with confidence.